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John is a marketing strategist who believes firmly that customer engagement must be the core competency of any business: they are the "true decision-makers," and determine a company's success. He is a valuable contributor to any marketing effort, because he has expertise in planning, execution, as well as analysis. His up-front planning results in more cohesive projects, with set and achievable expectations, and meaningful measurements of ROI. John is also a champion of digital marketing, as more than just Web sites, podcasts and social media. He advises his clients on how best to integrate traditional and emerging media/techniques, for a holistic impact on the customer. Open communication is paramount, between the company and its customers; they should feel able to share ideas back and forth about what's being done well, and what could improve in order to preserve the relationship. John also advocates for word-of-mouth and grassroots marketing, as a method of building any client base. John's professional experience (before, during, and after he completed a Bachelor's degree in marketing) includes optimizing internal planning (to reduce campaign timelines, duplication of efforts, and unnecessary costs); improving SEO through metatags that are based on how people think; business analysis; marketing analytics; usability studies; and SEO. Select achievements include assisting Wal-Mart in selling more of their house brands, by improving product mix and placement in their circulars, and advising Enterprise Rent-a-Car on a brand segmentation strategy.
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Description
Client: Confidential (Multiple) Project: Confidential (Multiple) Solution: Customer Engagement Modeling - This diagram is part of a series of a solution developed on a brand by brand basis for clients looking to enhance their marketing reach and efforts while effectively identifying their specific target market. Once the identified target market was identified, this methodology, that was tailored to specific customers, was implemented to assist clients in shifting their customers from a particular affinity level to a closer and more associated affinity level with a particular brand. This methodology was leveraged in conjunction with each brands existing approach, processes and procedures and did not impact the critical path timeline.
Client: Confidential (Multiple) Project: Confidential (Multiple) Solution: Marketing Campaign Governance - In an attempt to provide consistency and more accurate return on investments by campaigns, this model was employed show and develop by specific brand the key areas that could be measured. This approach allowed my clients the ability put in "buckets" specifics associated to each part in the campaign creation lifecycle.
Client: - Project: - Solution: The map was developed from multiple pieces in marketing, technology and consulting to provide my former employer's practice (MarketSphere- Enterprise Marketing), the ability to effectively communicate to clients how we could evolve them in marketing operations and services that would help them save money, increase ROI, and effectively leverage internal talent effectively. This map was developed and designed in 2007, and leveraged to build out existing practices that my former employer actively offers services from.
Live model can be seen here: http://www.marketsphere.com/marketsphere2.aspx?pgID=921
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